REPAIRS

We are an Apple Authorised Service centre and our experienced and qualified technicians at the Pivital Broome Service Centre are here for repairs on all devices including iPhones, iPads and computers.

All repairs are required to be booked through our system prior to service.

Book Here

Apple: About Us

MAKE A BOOKING

Please use our booking system to reserve a time to discuss your repair and check-in your device.

You will receive a booking confirmation email which will provide you with details and changes to make prior to your appointment time.

We look forward to helping you with your repair.

Apple: Our Technology

PREPARE FOR REPAIRS

At Pivital, we aim to make your experience at our repair centre as smooth and stress-free as possible. To help us do this, we kindly ask that you prepare your device before bringing it in for repair. By following the simple steps outlined below, you can ensure your device is ready for our workshop, allowing our technicians to work efficiently and safely on your device.

Back-up your Device

Backing up your device before bringing it in for repairs is important to protect your personal data. Although repairs are carried out with care, there is always a risk of data loss during the repair process. Creating a backup ensures you're covered!

Click here to learn step by step how to back up your deivce

2. Turn off Find My iPhone

Find My iPhone must be turned off before repairs because it activates Apple’s security locks, which can prevent technicians from testing, repairing, or replacing certain components. Turning it off ensures the repair can be completed properly and avoids delay.

For easy-to-follow instructions click here

3. Prepare any necessary PINS or passwords required for repairs

Preparing any necessary PINs or passwords helps our technicians fully test and repair your device. Some repairs require access to system settings or functions, and having this information ready ensures the repair can be completed efficiently without unnecessary delays.

APPLE REPAIR PRICING

Pivital believes in being transparent with our customers. Use our pricing guide to get a clear understanding of costs—so there are no surprises later!

To view the price list for an iPhone and iPad screen replacement, battery replacement and whole unit replacement click here.